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Internet Fraud - Where to report it ?
Useful Links
Where to report INTERNET SCAMS and SPAMS?
Country Specific Reporting Instructions
Nigeria:
- For Loss cases: EFCC: info@efccnigeria.org , web site: www.efccnigeria.org
- anticorruptionunit@cenbank.org , www.cenbank.org
- For Spam mails: write their email provider at their "abuse" address (abuse@yahoo.com, abuse@onebox.com etc.) and include the 419er message with its headers; complain about the 419 message; and ask that the account be shut down.
- File Complaints: www.spamcop.net
Australia:
- Australian West African Organized Crime Section: er-waoc@afp.gov.au
- Australian Competition & Consumer Commission of the Australian government: www.scamwatch.gov.au
Belgium:
- Belgian Federal Police: contact@fccu.be
Canada:
- Royal Canadian Mounted Police. www.phonebusters.com , WAFL@phonebusters.com
- www.rcmp-grc.gc.ca
Netherlands:
- Dutch authorities at WACN@klpd.politie.nl
For post/fedex, fax, and voice reporting, the information is:
Reference: Project Apollo (LOSS or NO LOSS)
Korps Landelijke Politiediensten
Postbus 3016
2700 KX Zoetermeer
The Netherlands
Telephone no. : 0031- 79- 3458900
Fax.no. : 0031- 79- 3459100
South Africa:
- Commercial Branch, South African Police Service: hq.commercial@saps.org.za.
- Fax: +27 12 339 1202, Tel: + 27 12 339 1203
- Web site: www.saps.gov.za
United Kingdom:
- London Metropolitan Police: www.met.police.uk
United States:
- www.secretservice.gov , www.secretservice.gov/contact
- 419.fcd@usss.treas.gov : call toll-free, 1-877-FTC-HELP ( 1-877-382-4357 ); TTY: 1-866-653-4261
- For Financial Loss: www.secretservice.gov
- www.secretservice.gov
- File Complaints: www.ic3.gov , www.nw3c.org , www.fbi.gov
- For Victims: U.S. Department of State at (888) 407-4747 or the nearest U.S. Embassy or Consulate.
FRAUD RELATED LINKS
Please forward all Internet Fraud Scams to Fraud Investigation Team: or OFT,
If you have lost money to a fraud or scam on the Internet, it is highly unlikely that you will be able to recover any money lost. However,
it is important that you report the fraud or scam to the authorities in an attempt to shut the scam down.
Bank Account or Credit Card Fraud:
If you have lost money due to fraudulent transactions on your bank account or credit card, you must notify the institution immediately.
In most cases, your limit of liability will be $50, however, if you report unauthorized transactions to them immediately, they will
generally waive the $50.
Nigerian 419 Letter Scams:
The U.S. Secret Service has instructed anyone in the US who has lost funds because of this scam to forward appropriate written
documentation to:
U.S. Secret Service
Financial Crimes Division
950 H Street, NW,
Washington, DC 20001.
(202) 406-5850
Or send e-mail to:
:419.fcd@usss.treas.gov
All other Internet Scams where you have lost money:
All other Internet Scams where you have lost money should be reported to the FTC's initiative eConsumer.gov, a joint project of consumer
protection agencies from 17 nations.
Visit this site for information on complaint procedures and information on the possibility of resolving complaints.
www.econsumer.gov
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If you are the victim of a counterfeit check scam and the check is drawn on a US bank, submit your complaint to FDIC's Special Activities
Section, 550 17th St., NW, Room F-4040, Washington, D.C. 20429, or send your information electronically to alert@fdic.gov"
If you are the victim of a counterfeit check scam and the check is drawn on a Canadian bank, any information you may have should be
brought to the attention of the Office of the Superintendent of Financial Institutions Canada, Compliance Division, 121 King Street West,
Toronto, Ontario, M5H 3T9, Canada, or send information electronically to lerte@osfi-bsif.gc.ca
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Consumers who receive a counterfeit item and associated material should file complaints with the following agencies:
• Federal Trade Commission (FTC): by telephone at 1-877-FTC-HELP or, for filing a complaint electronically, via the FTC’s Internet site
at www.ftc.gov
• Royal Canadian Mounted Police (Canadian Scams): by telephone at 1-888-495-8501 or via e-mail at info@phonebusters.com.
Their Web site, www.phonebusters.com, provides additional contact numbers.
• Better Business Bureau – The BBB system serves markets throughout Canada, Puerto Rico, and the United States, and is the marketplace
leader in advancing trust between businesses and consumers. The international Web site (www.bbb.org) offers contact information for local
BBBs, objective reports on more than two million businesses, consumer scam alerts, and tips on a wide variety of topics that help
consumers find trustworthy businesses and make wise purchasing decisions.
• If correspondence is received via the U.S. Postal Service, contact the U.S. Postal Inspector Service by telephone at 1-888-877-7644 ,
by mail at U.S. Postal Inspection Service, Office of Inspector General, Operations Support Group, 222 S. Riverside Plaza, Suite 1250,
Chicago, IL 60606-6100, or via e-mail at www.usps.com
Additional information concerning this matter that you believe should be brought to the attention of the OCC may be forwarded to:
E-mail: occalertresponses@occ.treas.gov
Mail: Office of the Comptroller of the Currency
Special Supervision Division, MS 6-4
250 E Street, SW, Washington, DC 20219
Fax: (202) 874-5214
Internet: www.occ.treas.gov
For additional information regarding other types of financial fraud, please visit the OCC’s anti-fraud resource at:
www.occ.treas.gov
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Call the fraud units of the three credit reporting bureaus. Report the theft of your credit cards and/or numbers. Ask that your accounts
be flagged. Also, add a victim’s statement to your report that requests that they contact you to verify future credit applications. The
following is a list of addresses and numbers to the three credit bureaus:
Equifax Credit Information Services - Consumer Fraud Div.
P.O. Box 105496
Atlanta, Georgia 30348-5496
Tel: (800) 997-2493
ww.equifax.com
Experian
P.O. Box 2104
Allen, Texas 75013-2104
Tel: (888) EXPERIAN (397-3742)
www.experian.com
Trans Union Fraud Victim Assistance Dept.
P.O. Box 390
Springfield, PA 19064-0390
Tel: (800) 680-7289
www.transunion.com
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The Federal Trade Commission (FTC) is the federal clearinghouse for complaints by victims of identity theft. Although the FTC does not
have the authority to bring criminal cases, the Commission assists victims of identity theft by providing them with information to help
them resolve the financial and other problems that can result from identity theft. The FTC also may refer victim complaints to other
appropriate government agencies and private organizations for further action. If you have been a victim of identity theft, you can file
a complaint with the FTC by contacting the FTC's Consumer Response Center.
By Phone: Toll-free 1-877-ID-THEFT (438-4338)
TDD 202-326-2502
By Mail: Consumer Response Center
Federal Trade Commission
600 Pennsylvania Ave, NW
Washington, DC 20580
On the Web: www.consumer.gov
For Consumer Information: www.ftc.gov
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- OCC Anti-Fraud Resources
- National Bank Anti-Fraud Resource Center - Bankers
- Counterfeit Instruments
- Spoofed Bank Websites
- Suspicious Activity Report Filing as Related to Advance Fee Fraud
- National Bank Anti- Fraud Resource Center - Consumers
- 419 Schemes
- Banking Concerns
- Credit Unions
- National Banks
- State Banks
- Thrifts
- Debt Elimination
- Fictitious Banking
- Phishing & Pharming
- High Yield Investment Fraud (PDF)
- Other OCC Anti-Fraud Resources
- Customer Assistance
- OCC Alerts
- SAR Program
- Other Anti-Fraud Resources
- US Government Sites
- International Government Sites
- Miscellaneous Sites
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