ID Theft - Consumer Complaint Form

by Federal Trade Commission (FTC)

Guidance for Consumers and Business

 

Complaint Input Form

If you believe you have been the victim of identity theft, you may use the form below to send a complaint to the Federal Trade Commission (FTC). The information you provide is up to you. However, if you don't provide your name or other information, it may be impossible for us to refer, respond to, or investigate your complaint or request. To learn how we use the information you provide, please read our Privacy Policy.


The FTC serves as the federal clearinghouse for complaints by victims of identity theft. While the FTC does not resolve individual consumer problems, your complaint helps us investigate fraud, and can lead to law enforcement action. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel®, a secure, online database available to hundreds of civil and criminal law enforcement agencies worldwide.


We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely.


If you want to file a complaint with the FTC about a problem other than identity theft, please use the Federal Trade Commission online complaint form.


Paperwork Reduction Statement: This form is designed to improve public access to the FTC Bureau of Consumer Protection Consumer Response Center, and is voluntary. Through this form, consumers may electronically register a complaint with the FTC. We estimate that it will take, on average, 5 minutes to complete the form. Under the Paperwork Reduction Act, as amended, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. That number is 3084-0047, which also appears in the upper right-hand corner of the first page of this form.

IMPORTANT:

* If you want to file a complaint about a violation of National Do Not Call Registry or register your telephone number on the Registry,
Please go to www.donotcall.gov

* If you want to file a report about Identity Theft,
Please use our Identity Theft Complaint Form.

* If you want to file a complaint about an online transaction that involves a foreign company, please use our econsumer.gov complaint form.


If you have a specific complaint about unsolicited commercial e-mail (spam), use the form below. You can forward spam directly to the Commission at SPAM@UCE.GOV without using the complaint form.

Here's how to contact us about:

-  Ordering Publications

-  Consumer Fraud, Misleading Advertising, Credit Cards, or other consumer    protection matters

-  Identity Theft

-  Antitrust or Competition Matters


If you have technical problems with the operation of our Web sites, please report them to our Webmaster.

If you have questions or complaints regarding our privacy policy or use of your information,
please contact us at privacysteeringcommittee@ftc.gov, or by phone

or by mail at:

Privacy Steering Committee
Federal Trade Commission
600 Pennsylvania Avenue, N.W.
Washington, DC 20580
Attn: Deputy Director, Office of the Executive Director

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